Frequently Asked Questions

    To help you navigate your way through your care, we have created this list to share our most frequently asked questions. For more information please contact us for an appointment to visit one of our clinic locations.

    New Patient Information

    A: We have clinics throughout Los Angeles County, please visit our locations page.

    A: Yes, walk-ins are welcomed at all locations, but we highly recommend making an appointment to avoid long wait times. Walk-in times vary at all clinics, please contact the clinic directly.

    A: We make our best effort to see all patients as soon as possible. Please call any of our locations directly or dial (888) 311-6322.  

    A: In order to provide a higher level of quality care and improve communication, our culturally sensitive and multilinguistic staff is trained to accommodate your communication needs. We also offer translation services of over 200 languages through a third party if in need of additional assistance.

    Payment and Billing Information

    A: We accept a wide variety of insurance carriers, please visit our payment page.

    A: We offer a variety of programs that may be a good fit for you. These include HealthyWay LA, CHDP-Gateway, Family PACT, Presumptive-Eligibility, and Public Private Partnership. In addition, we also have a discounted fee schedule based on your ability to pay.

    A: Required documentation depends on the program which you are eligible for. These may include but are not limited to a picture ID, proof of income, or proof of address. Please call (888) 311-6322 to speak with a Customer Representative about what you will need for your appointment.

    A: In order to provide a higher level of quality care and improve communication, our culturally sensitive and multilinguistic staff is trained to accommodate your communication needs. We also offer translation services of over 200 languages through a third party if in need of additional assistance.

    Looking for other inquires and more information?

    Contact Us